GB16281-2024
Fire emergency receiving and dispatching system
消防接处警系统
GB 16281-2024 is a current mandatory Chinese national standard for Fire emergency receiving and dispatching system. It appears in the Environment compliance cluster with a product safety focus and has an implementation date of Dec 1, 2025.
Applicability depends on product scope, certification route, competent authority notices and transition rules. Requst for the translation or verify source before using this record in a compliance decision.
Compliance overview
Scope and applicability
This standard applies to the design, development, and inspection of fire emergency receiving and dispatching systems used by national comprehensive fire and rescue forces. It covers the application software, queuing and dispatching machines, and linkage control devices. It is mandatory for all newly built or upgraded systems from the implementation date, while existing systems must comply within 13 months.
Technical requirements
The standard specifies comprehensive technical requirements for the system's application software and hardware components. For the fire command center, it mandates functions such as alarm reception (including VoLTE/VoNR), intelligent alarm identification using machine learning, and automatic dispatching force scheme generation. The software must feature real-time monitoring of system resources, multi-level operation logging, and offline alarm processing capabilities. For fire rescue stations, the application software must support the reception of dispatch instructions, management of linkage control devices (e.g., alarm lights, bells, garage doors), and dynamic management of personnel and equipment. It also introduces the concept of fire emergency records (火场文书) for multimedia documentation of incident timelines. The standard outlines strict performance and reliability requirements, including maximum response times for alarm pop-ups and command transmission, minimum accuracy for Mandarin voice recognition, and system recovery time limits after failures. It also defines the functional and performance criteria for queuing and dispatching machines, requiring dual-machine hot standby, support for various signaling protocols (e.g., SIP, ISDN-PRI), and specific capacities for digital/analog trunks and ACD groups. Furthermore, it includes normative appendices detailing the data sharing interface protocol for third-party system integration, specifying the use of HTTPS, JSON, and UTF-8, along with access procedures and parameter formats.
Testing methods
The standard divides evaluation into two main categories: application software compliance evaluation and queuing and dispatching machine testing. Software is evaluated against GB/T 25000.51-2016 for user documentation, functionality, and performance. Hardware testing includes basic requirement inspections, functional tests (e.g., call handling, ACD routing, fault alarms), and performance tests (e.g., trunk capacity, concurrency) under specific atmospheric conditions.
FAQs
What products are regulated under GB 16281-2024?
It regulates fire emergency receiving and dispatching systems, including the application software used in fire command centers and rescue stations, queuing and dispatching machines, and linkage control devices.
Are there any updates from the previous version of GB 16281-2024?
Yes, compared to GB 16281-2010, it renames the system, adds requirements for voice recognition and intelligent dispatching, updates interface protocols, and removes certain environmental and EMC test requirements.
How does GB 16281-2024 handle third-party system integration?
It includes normative appendices specifying a data sharing interface protocol using HTTPS and JSON, requiring third-party systems to obtain a token for authentication and follow a strict application and approval process.
The summary above provides a high-level overview of GB 16281-2024. To ensure complete compliance for your products entering the Chinese market, a precise and professional translation of the full technical specifications is essential. Purchase our high-quality English translation of GB 16281-2024 today to access all detailed parameters, tables, and testing procedures.
Applicability hints
- Type
- Product
- CCS
- C81
- ICS
- 13.220.10
- Competent department
- National Fire and Rescue Administration
- Technical committee
- National Technical Committee on Fire Protection of Standardization Administration of China
Relationships
Replaces:GB 16281-2010